Shipping & Returns
Shipping
Shipping is free on every US order, with no minimum. We ship to the United States only for now.
| Order Total | Cost | Delivery Time |
|---|---|---|
| All US orders | Free | 7–15 business days |
Orders are processed within 2 business days. Every order includes tracking, sent to your email as soon as it ships.
Returns
If a board isn't right for your kitchen, you have 30 days from delivery to return it.
- Items must be unused and in their original packaging
- Return shipping is paid by the customer
- Refunds go back to your original payment method within 5 business days of us receiving the return
Damaged Items
If your order arrives damaged, we replace it free. Just send us a photo of the damage through the contact page and we'll take care of the rest.
Questions? Email us at steelwardsupport@gmail.com — we reply within one business day.